August 2010

At Naperville Dental Specialists, we’re always trying to refine and improve the customer service we provide to our patients.

One of the most effective ways we do this is by using a service called Kall8. This service is an 800-number subscription that allows us to record the phone conversations that take place between our staff and patients.

Being able to review these calls allows us to make sure that the NDS staff is being courteous, informative, and professional when talking with existing and prospective customers.

Kall8  also allows us to better track the information that callers provide us with regarding the method in which they found our business. Anyone in business can tell you that any piece of data that you can use to determine where your advertising and marketing dollars should  go is extremely important !

My husband has tried a lot of different “cover-up” treatments for his bad breath…things  like breath mints, gum, and special kinds of mouthwash. But I have a feeling that we’re only going to be able to make it better with the right kind of toothpaste. Do you have any info. or suggestions ?

Jeanette in Chicago

Jeanette,

There are some toothpastes that have antibacterial properties and are good for treating bad breath.
There are also dentifrices especially formulated for fighting oral malodor. They have antibacterial ingredients such as chlorine dioxide and cetylpyridinium chloride.
If you use this formula in also cleaning your tongue, it can be very effective.
The cause of bad breath is, in most cases, bacteria that live in your mouth. To combat this smell with toothpaste, it should have an antibacterial agent that will kill the bacteria at the source of the smell. It can also have odor-neutralizing chemicals in its formula.
Please contact us if you have further questions about the causes of bad breath
Some companies that make bad breath products such as these special toothpastes are Dr. Harold Katz’s TheraBreath, and Discus Dental, which makes BreathRx products.